About Us

Innate Synergy Sdn Bhd (ISSB) started as a commercial dealer with Petronas Dagangan Berhad in 1999 with supply the of fuel oil and diesel to industrial sector.

Tn Haji Abdul Malik Samat, the Managing Director and founder of ISSB continue to grow the business with Petronas flagship. As a result of ISSB’s significant achievement, ISSB was awarded ‘Most Promising Dealer – 1st Prize Winner in PDB Commercial Business Division in the year 2002’.

This award has motivated the ISSB team to grow the business to the next level and in 2003, ISSB has diversified its business and add Bitumen into its list of products sold.

Over the years, ISSB managed to grow the bitumen business and  realizing the potential in bitumen business and the strategic location of ISSB in Penang, ISSB managed to secure a piece of land in Penang Port’s Prai Bulk Cargo Terminal for the bitumen storage depot project.

The bitumen depot ground breaking was officiated by Deputy Prime Minister of Malaysia on 1st April 2010 and the construction of the depot was completed in January 2014 and started operation beginning April 2014. The bitumen storage depot has the storage capacity of 17,200 metric ton (6 no of storage tank) and equipped with complete and modern equipment. The Innate Synergy’s bitumen laboratory meets the ASTM Standard and was accredited with ISO/IEC17025 in Nov 2017.

The ISSB bitumen depot is the only bitumen depot in Northern Peninsular Malaysia and located at the strategic area; close to the region market such as Sumatera, Myanmar, India, Bangladesh and Thailand. Therefore, it has the potential to grow as bitumen hub in this region.


To be bitumen hub in Asia Pacific by 2022


To be an efficient in service, quality and to increase our market share.

Our Objectives

To be a close-knit business, creating value for its shareholders, clients and employees through growth and optimization.

Core Values

B – Be Customer Focus
I – Integrity in Conducting Business
T – Trademark ‘Innate Synergy” in market
U – Uncompromised on Quality
M – Management by Wandering Around
E – Employee is our Greatest Asset
N – No Compromise on Safety

Our Success Story

Years of Timeless Effort and a Burning Entrepreneurial Spirit have Rewarded Us Well. Now we are the Proud Owner of the Biggest Bitumen Depot in North of Peninsular Malaysia. Youtube link :

English Version

Bahasa Malaysia Version

Why Choose Us?

Strategically located in Penang with sea and air access to major ports and cities everywhere in the world, ISSB's Bitumen Depot is becoming the hub for bitumen distribution in Malaysia, Indonesia and South East Asia. Bitumen can be distributed either by bulk, drum, bag or Road Tank Truck (RTT) through Penang Port or the excellent road network.

Depot Features:
  1. 6 bitumen storage tanks
  2. Total storage capacity of 17,200 metric tons
  3. 4 loading gantry with capacity of 70MT/hour for Road Tank Trucks
  4. 6 weighbridges
  5. Warehouse & drumming capacity of 1,455 drums
  6. Heated & insulated pipeline for offshore ship bunkering
License Registration
  1. Quality Management System
  2. Ministry of Finance (MOF)
  3. Petroleum Development Act (PDA) Permission
  4. Control Supply Act (CSA) License
  5. Tenaga Nasional Berhad